Campus Technology
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Our Vision, Mission and Values
Staff
Campus Applications and Data Services (CADS)
Instructional Technology & Electronic Media
Network Operations and Systems
User Services
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Campus Technology

FAQ Stu

 

frequently asked questionS For Students

  • Who do I call for Blackboard support?
    • You may call the Campus Technology Help Desk at 843-661-1111 or email helpdesk@fmarion.edu for support. For the Help Desk hours, please click here.
  • What credentials do I use to login to Blackboard?
    • Blackboard uses the account credentials setup when you create your account.
  • What do I do when using IE8 and I am prompted with a security warning asking "Do you want to view only the webpage content that was delivered securely?"
    • Click here for detailed instructions and an explanation for why you recieve this warning.
  • I have never taken an online course before. Where can I go for instructions?
  • I was taking a test online when I lost my internet connection or was otherwise interrupted during the test.
    • You will need to contact your instructor to re-access a test on Blackboard. The Campus Technology Help Desk cannot confirm or deny technical errors that occur outside of the University. Readmittance to a test is left to the instructor's discretion; the Campus Technology Help Desk cannot reset or clear an attempt for any student.
  • Why did I get kicked out of my exam?
    • A couple of different situations can cause a student to get kicked out of an exam, such as:
      • Too many tabs open in the browser.
      • Too many windows open.
      • In many cases, the java session has been terminated due to inactivity so the submission is unsuccessful.

 

  • I can no longer see my course links on the left hand side; how do I fix this?
    • Along the edge of the page on the left hand side, there is a small box with an arrow pointing to the right. When you click on it, it will expand the course links.

 

Last Published: August 11, 2011 1:54 PM
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