Where is ResNet?
One ResNet port or data jack is provided for each student in their dorm or apartment within all residence halls of Francis Marion University. The Academic Computer Center also provides one-on-one assistance. The rest is hidden away in walls, wiring closets and secured system rooms.

What Does ResNet Offer?
Ethernet Internet Service 24 Hours A Day
With ResNet you can connect directly (no dial-up) to all University resources and those on the World Wide Web, twenty-four hours of the day, seven days a week. This network employs Ethernet technology offering higher speed and better through put than traditional modem service.

Instant Access to Resources at Francis Marion University and the World Wide Web.

ResNet enables you to harness the power and convenience of your PC to the information resources available on the University's network and the global Internet. Francis Marion University offers University resources such as on-line registration, on-line payment services and University email. University educational resources include Rogers Library and Cauthen Media Center , on-line resources and a range of educational web pages produced by many academic departments of the institution. ResNet gives you full access to the World Wide Web and many of its graphic and multimedia elements.

On-Site Network User Support
ResNet provides you with network technical support, through the phone, clinic appointments, a web site, and email. Students may contact the Campus Technology Helpdesk at extension 1111 to receive phone support. Their request may then need to be routed to ResNet staff for further assistance. Support clinics are offered Wednesday and Thursday, and more frequently at the beginning of term, allowing residents to bring their computers to the lab where they will receive one-on-one assistance in getting their computer successfully communicating on the network. This website provides help documentation, a FAQ section and contact information (E-Mail: helpdesk@fmarion.edu) to help residents get the support they need.

What are the Requirements to get connected to the ResNet Service?

In order to connect to ResNet your computer must:
• Have an operational Ethernet Port (integrated or an installed Ethernet adapter).
• Meet minimum computer requirements.
• Have an updated operating system installed that supports TCP/IP and DHCP services.
• Have supported updated antivirus software installed to protect the computer and network from internet viruses. Supported antivirus products are Symantec/Norton, Network Associates/McAffee, Trend Micro, and Grisoft's AVG.

And you must:
• Provide a Category 5 Ethernet Cable which will connect your computer to the data jack in your room.
• Agree to adhere to University Policies while connected.

How Do I Get Connected?
Visit the Getting Connected page for instructions, but in summary you must:
1. Meet all the requirements detailed immediately above for access.
2. Go to your room, find the ResNet packet of printed information, and plug into your designated network data jack.
3. Get authenticated by Clean Access and start networking or Contact the Campus Technology helpdesk at 1111 if additional help is needed.