What is LiveText?

LiveText is an assessment and accreditation management system with data collection capabilities that is accessible through the internet.  Teacher candidates are able to create and design course assignments, projects, lesson plans, and portfolios to show their teaching abilities and clinical experiences, and the School of Education is able to generate and review data to prove that students are able to do what they are supposed to do to become teachers.

Unlike Blackboard, which manages course documents and allows teacher candidates to upload completed work, LiveText allows teacher candidates to complete some of their course assignments, projects, and portfolios online.  Additionally, many projects and assignments will be completed using fill-in-the-blank templates to guide teacher candidates in meeting the requirements of the assignment or project.  Once the assignments are completed online, teacher candidates can submit their work directly to their professors, who grade and comment on their work online via LiveText and return the work electronically via LiveText (not email or Blackboard) to the teacher candidate.

Best of all, if a teacher candidate’s computer experiences technological problems while completing an assignment in LiveText, the work is not lost and can be restored to the teacher candidate’s computer with a call to LiveText support providing the date and time the assignment was in progress when the problem occurred.

From all of the teacher candidate work completed in the LiveText system, the School of Education will select certain assignments or projects in particular courses from which to gather data to assess the quality of our degree programs, courses, and teacher candidates.  Some of this data will be extracted from course assignments and their corresponding grades.  The School of Education will also be collecting data at various intervals on the knowledge, skills, dispositions, and professional growth of our teacher candidates as they progress through their degree programs.  To monitor a teacher candidate’s  growth, the School of Education will implement the Candidate Observation, Research, and Evaluation (CORE)  system.  CORE rubrics will be designed to measure a teacher candidate’s knowledge, skills, dispositions, and professional growth, but will not affect course grades.  Finally, a third set of data available through the FMU computer system on our teacher candidates (grade point averages, course grades, Praxis scores, etc.), will also be used to assess the quality and effectiveness of education courses, programs, and teacher candidates.

Using the data capabilities of LiveText and the campus computer system, the School of Education will create reports from both the campus computer data, LiveText data from completed teacher candidate work, and the CORE data in LiveText to assess the quality of our degree programs, courses, and teacher candidates.  The School of Education faculty will review these data reports and make data-driven decisions for program and course improvements.  Individual professors will also be able to create reports based on assignments created, completed, and graded online via the LiveText system to monitor and improve their own instruction.

Purchasing Live Text

  1. Watch the video:  Buying LiveText Online
  2. When you purchase LiveText online after viewing the video, note the following:

Student ID:  All 9 digits of your Social Security Number WITHOUT dashes.

USER Provided PIN: Leave blank – do not enter anything.

SCHOOL Provided PIN:  The last five digits of your FMU ID number (Look on your new FMU ID card).

Select the “Standard Edition” ($115.00)


Directions for Cash Purchase and account registration  

  1. Purchase a money order OR obtain a cashier’s check from your bank (LiveText will NOT accept a personal check) in the amount of $115.00 and make it payable to LiveText, Inc. Be sure that your name is on the money order or cashier’s check.
  2.  Include a letter that states that you want to purchase LiveText, and provide the following information:
    University that you attend
    Your name
    Your email address
  3. Send the letter and the money order or cashier’s check to:
    LiveText Inc.
    Corporate Office
    1 West Harris Avenue, 2nd Floor
    LaGrange, Illinois 60525
  4.  Once they process your account, they will send the keycode number for your account to the email address you provided.

To activate your LiveText account after receiving your keycode, follow these steps:

  1. Watch the video Registering Your LiveText Account with a KeycodeWhen you register your LiveText account online after viewing the video, note the following:
  2. Student ID: All 9 digits of your Social Security Number WITHOUT dashes.
    Student PIN: The LAST FIVE DIGITS OF YOUR FMU ID number (LOOK ON YOUR NEW FMU ID CARD).

Transferring LiveText Account to FMU

Students who have purchased a LiveText account at another institution may transfer his account to FMU by submitting an email to support@livetext.com. In this email please be sure to include the following:

  • University you purchased your LiveText account.
  • Your name
  • Your email address
  • Your LiveText username.
  • University you want LiveText account tranferred to.

Students can also contact LiveText Technical Support at 1-866-548-3839, ext. 708

Once you receive a response from LiveText click on the my account link in the upper right hand corner and go to your account settings. Then follow these steps to make sure your FMU courses will be viewable:

  • Find the school information section (about 1/2 way down the page).
  • Select the edit button for this section.
  • Student ID: All 9 digits of your social security number without dashes.
  • School Provided Pin: The last five digits of your FMU ID (look on your new FMU ID card).
  • Once these items are entered you should have access to your education courses.

Frequently Asked Questions

 

What’s my SCHOOL Provided PIN number for LiveText?

Your SCHOOL PROVIDED PIN number for LiveText is the LAST FIVE DIGITS OF YOUR FMU ID NUMBER.


I click on the Dashboard tab, but my courses aren’t there.  How do I get my courses there?

Somehow, the information you provided when you registered or set up your account does NOT match the information about the courses and class rosters loaded into LiveText for the current semester.

1.  Use Mozilla Firefox web browser to log in to LiveText at http://c1.livetext.com.  (Note there is NO www. in the web address.)
2.  In the upper right corner of the screen, look for [My Account].  Click on [My Account].
3.  When the next screen appears, look for the [Student Information] section on the left side of the screen and click the [Edit] button on the right side of the screen, opposite to the section heading [Student Information].
4.  In the [Student ID] box, enter your complete Social Security number WITHOUT dashes.  Click [Save].
5.  In the [School Provided PIN] box, enter the LAST FIVE DIGITS of your FMU ID number.  LEAVE THE USER PROVIDED PIN BLANK!
6.  Log out of your account and then log back in again.  Your courses should show on the Dashboard tab now.
7.  If you’re still having trouble seeing courses on your Dashboard, telephone LiveText Technical support at 1-866-548-3839, ext. 708 (free call) between the hours of 9:00 AM and 6:30 PM Eastern time, Monday through Friday.  You may also email them at the following address: support@livetext.com.  Tell them that you can’t see you Dashboard, that you have corrected your Student ID to be your SSN, and ask that they match your account.  They will make the necessary changes to enable your Dashboard.

How do I validate my account?

You validate your account by entering your “School Provided PIN” which for FMU is the LAST FIVE DIGITS OF YOUR FMU ID NUMBER.
Follow these directions to validate your account:

1.  Use Mozilla Firefox web browser to log in to LiveText at http://c1.livetext.com.  (Note there is NO www. in the web address.)
2.  In the upper right corner of the screen, look for [My Account].  Click on [My Account].
3.  When the next screen appears, look for the [School Information] section on the left side of the screen and click the [Edit] button on the right side of the screen, opposite to the section heading [School Information].
4.  In the [School provided PIN] box, enter the LAST FIVE DIGITS of your FMU ID number.  Click [Save].  The word “Validated” should appear beside the “Student ID” now.
5.  Click on your Dashboard tab and you should see your courses now.
Women wearing technical support headset

Telephone Technical Support
Call 1-866-548-3839, extension 708


Monday – Thursday — 7:00 AM until 9:00 PM (CT)

Friday — 7:00 AM to 6:00 PM (CT)

Sunday — 12:00 PM to 9:00 PM (CT)

Email Technical Support
Send email to support @livetext.com
Reply will be received with 24 hours, Monday through Friday.  Reply to weekend emails will be sent on following Monday.

The Francis Marion University School of Education gratefully acknowledges the use of copyrighted material from the Illinois State University College of Education website in Normal, Illinois, and the assistance of Dr. Barbara Meyer in obtaining the copyright permission.